Our core business operating hours are 9:30 AM to 5:30 PM, Monday to Friday, which cover our wholesale operations, supplier communication, marketing, and business development activities.
As an e-commerce and lifestyle retail brand:
Our online stores operate 24/7, allowing customers to place orders at any time.
Customer service enquiries received outside office hours are handled promptly the next working day.
Our upcoming London flagship store (2026–2027) will operate under standard UK retail hours (typically 10:00 AM – 6:00 PM), with extended hours for special events or private appointments.
This operating structure reflects the needs of both our wholesale and retail business functions, as well as our international customer base.
